I got a great call yesterday from a viewer. While she was very pleasant and polite, she was also very frustrated with us at CET. She is a loyal viewer, but is having trouble knowing what is on our various channels. She was asking if we planned to “print” a comprehensive Program Guide.
While we do print a guide for some of the channels and time periods, I explained to her that the volume of information, the number of programs and channels precluded the “printing” and “mailing” of such a comprehensive guide. I pointed her to www.CETconnect.org. While the complete schedule for the channels is there, she noted that she did not have a computer at home and that she has been unable to “print” the information at the library. (BTW - We are working on that problem right now working with our partners at the Cincinnati & Hamilton County Public Library.)
The root issue is important and to tell you the truth we, and others, have yet to find a good way to provide up-to-date program information for all our channels that is available to everyone and within out limited budget. We continue to study the problem and would solicit your ideas.
If you want to share your ideas, please send them to me at jdominic@cetconnect.org
Perhaps as a group we can come up with some better ideas.
Subscribe to:
Post Comments (Atom)
0 comments:
Post a Comment